“Acuama is a fertilizer management enterprise resource planning (ERP) software that has worked swimmingly the past 15 years but is no longer fit to address the industry’s technological challengesy. Its main setbacks include that it is hard to integrate with third-party systems, tele-reading platforms, and our own datalake”, said Miguel Cebrián, Head of Sacyr Water’s digital transformation area.
This is why Sacyr has created a multidisciplinary team of programmers, functional analysts and business partners who have developed and approved each of the modules of this Sacyr-owned management system.
This system, called Nubia, has native integration with tele-reading systems, which to register a continual and remote reading of our users’ water consumption.
“This will allow us to offer improved services to our clients like we’ve never done before. By daily logging their hourly rates into our database, we will get water demand curves. This will help us detect any leakage, non-revenue water and early detection tools for clients and users”, said Miguel.
Another pillar to enhance user experience requires improving our Client Area’s to process most queries online rather than in person.
“App users will be able to pay their bills, check and report their consumption, as well as ticketing any service-related incidents in real time”, said Miguel.
The goal is for Nubia to become part of Sacyr Water’s digital ecosystem. This environment of apps and tools will improve treatment plant and water cycle management to obtain information and service indicators with which to monitor our efficiency in our daily work and optimize the resources we manage.
Starting in 2026, this new ERP will be implemented in all our integral cycle P3 projects in our portfolio, such as Santa Cruz de Tenerife, Guadalajara, Soria, Melilla, Sotogrande, Ribadesella, San Vicente de la Barquera, Biar and Almadén, as well as in all Chilean health companies, catering to more than 250,000 users.
