Publication
Integrated Sustainability Report
Learn more about our management and performance in matters of sustainability.
At Sacyr we believe that quality, environmental protection and energy efficiency are fundamental to our activities. We gather these commitments in the quality, environment and energy management Policy, which provides the necessary resources to prevent and mitigate potential or current environmental problems, and improve our performance
The European Union's system of environmental management and audit [Eco-Management and Audit Scheme, EMAS] is a management tool for companies and other organizations, of voluntary application, that allows to evaluate, manage, improve and share its environmental behavior. It is regulated by the “Regulation (EC) No 1221/2009 of the European Parliament and of the Council of 25 November 2009 on the voluntary participation by organizations in a Community eco-management and audit scheme” and subsequent modifications.
Currently, the Sacyr group has two certifications under this regulation. You can access the environmental statements for each certified service.
Relationship with suppliers
At Sacyr we assume the management of the supply chain as a part of a business model which seeks the progress and growth of the whole value chain. Our commitment is articulated in the Supply Chain Management Policy. In 2022, included an additional clause in the contracts with third parties, that reinforces the responsible and sustainable behaviour in the value chain. The suppliers are a fundamental part of our activities, and we expect from them the compliance with the applicable legal regulations and of the corporative policies.
In 2023, 59% of our new suppliers met the environmental and social criteria. We also registered that 97,06% of our suppliers are local.
Client satisfaction
Client satisfaction is a priority for the whole company. We analyze the level of conformity of our clients in all the contracts annually. In the case of the construction activity, it is analyzed after the execution of the construction. In 2023 we obtained an average score of 4.34 out ouf 5. In addition, after careful analysis of the individual questionnaires, our consideration is that 90% of our clients are either "Satisfied" or "Very satisfied", as they have given Sacyr a score of 4 or higher.
Publication
Integrated Sustainability Report
Learn more about our management and performance in matters of sustainability.